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Movers At Work: Moving A Car F.A.Q

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Question symbolHere are the most asked frequently asked questions when it comes to Moving a Car Service.

Q: Where will I drop-off and pick-up my car?

A: Today’s’ standard in the auto shipping industry is quoting for door-to-door service.
You should be aware that it is plausible that the driver may not actually be able to come to your home. Due to the difficulty maneuvering through neighborhood streets, your carrier may ask you to meet him in a nearby parking lot.

Q: Do I need to be there for dropping off and accepting delivery?

A: You should do your best to be present or have a friend represent you for the drop-off and the acceptance of the delivery of your automobile.
Being present at these times along with verifying that your documentation identifying your vehicles condition is of significance should a problem arise.

You should take the time to inspect the automobile for any damages that may have occurred during transit.

Q: How long will it take to ship my car?

A: Scheduling your vehicle moving will vary due to the departing and arrival destinations as well as by carrier. The majority of car movers’ trips take between one and three weeks. You should allow a window of 1 to 7 days for pick-up, and 7-14 days for the transport and acceptance of delivery. Your Vehicle movers may offer you the option of speedier service, but that will come with an additional cost.

Q: How long in advance should I plan my delivery?

A: The more advance notice your vehicle movers has the better.
You are most likely to find an auto shipper to accommodate your needs and time table if you allow him adequate time to schedule your move.


Q: Can my car be left somewhere else for pick-up?

A: You may choose to take advantage of your auto shipping company’s terminal. Simply put, this terminal is a large storage facility that houses vehicles waiting for both pick-up and drop-off. Auto shipping companies will offer this as an alternative to door-to-door service.


Q: How do I check on the progress of my vehicle moving?

A: Your vehicle movers may be able to offer you service with trucks that have GPS tracking. This would permit you the ability to track your automobiles route from start to finish. If this is of importance ask your Auto Shipper Company if they have this service to offer, and what the cost is.

Q: Is my car going to be staying on only one trailer truck?

A: Normally your vehicle will remain on one truck. If there is a mechanical problem with the truck it is possible that your vehicle will be placed on another truck.


Q: What happens if my automobile arrives damaged?

A: Typically vehicle moving is hassle free.
Unfortunately accidents do occasionally happen.

If you believe that damage occurred during the shipping of your automobile work through the system properly to ensure that that your claim will be processed promptly.

Your vehicle moving company will use your initial inspection report to compare and verify the condition of your automobile before and after transit.

Both your signature and that of your driver represents the acknowledgement of the actual condition. At the time of delivery if you notice damage make sure to document this on your bill of landing and again, make this acknowledgement with your signature as well as your drivers. The auto shipping company is the responsible for the verifiable damage to your vehicle.

Q: Who will be driving my car?

A: Generally, the vehicle moving driver is the only person that will be driving your car. He may be loading and unloading your vehicle occasionally throughout the shipping process to make the best use of the space on the trailer, otherwise your vehicle shouldn’t be moved.


Q: Can I load my car up with personal items for the transport?

A: There are several reasons you should NOT leave personal items in your automobile during transport.
Loading your car up may cause damage to your exhaust or transmission during transit.
This damage is not covered by the auto shippers’ insurance policy.
If an item moves around during your transport, it could cause damage to the item and to the interior of your automobile. Again, this damage is not covered by the auto shippers’ insurance policy.
Any personal items left in your vehicle are solely your responsibility. Damage or loss of any kind for any reason is solely on you.

Q: Is my car insured during transit?

A: Your vehicle movers Carrier is required by law to carry insurance to cover your vehicle while in transit. It is suggested that you retain your personal coverage during the transport to cover damages that may be excluded by the carrier’s policy. Confirm with your vehicle transporter that your auto inspection form is properly completed and signed by the driver. Retain a copy of this and upon delivery inspect your vehicle carefully. Take the time to do a comprehensive inspection and if you believe that damage occurred during the transport write up the details on the report and have the driver sign it. This is his acknowledgement that damages may have been caused during transit. Your claims must be validated by your documentation.


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