PRE-MOVE INFORMATION YOU WILL NEED
If you are moving interstate, you should read and understand all of the information you will receive. In addition to brochures explaining their various services, moving companies are required to give you a copy of two (2) consumer booklets . One entitled – Ready to Move. Your Rights and Responsibilities When You Move. And information regarding the mover’s participation in a Dispute Settlement (Arbitration) Program. Distribution of the consumer booklets and the requirement that Dallas movers must offer shippers neutral arbitration as a means of settling certain types of disputes that may arise on household goods shipments are requirements of the Federal Motor Carrier Safety Administration (FMCSA), an agency of the US Department of Transportation.
You should also check out the information available on the FMCSA www.protectyourmove.gov Web site and on the AMSA Web site.